Privacy policy

Effective date: 11 November 2026

BeePrecise is a product of Ecosight Technologies Private Limited ("we", "us"). This policy explains how we handle personal data when you visit beeprecise.io, contact us, buy from us, use the BeePrecise app on iPhone or Android, or connect BeePrecise hardware. It is the single privacy policy for all of these, and it applies to the app versions listed in the App Store and Google Play.

1. At a glance

• The website has no accounts, cookies, analytics or advertising.
• The app collects what it needs to run your apiaries: your account, apiary and hive details, sensor readings and short hive sound clips.
• BeePrecise hardware has a microphone inside the hive. A two-second clip is uploaded at most once an hour per device to read colony activity. A loud voice close to the hive could be picked up. Clips are kept while your account is active.
• We use PostHog for app analytics, with IP addresses not stored and events kept for 30 days.
• Where we offer card payment, it is handled by Stripe. We never see or store full card numbers.
• We do not sell personal data or use it for advertising.

2. Who is responsible

Ecosight Technologies Private Limited is responsible for the personal data described here.

Privacy questions and requests: hello@beeprecise.io.

3. When you visit the website

You can browse beeprecise.io without giving us any personal data.

• Server logs. Our hosting provider's servers record technical information about each visit, such as IP address, browser, pages requested and time, to deliver the site and protect it from abuse.
• No cookies or tracking. The website does not use cookies, analytics, advertising or tracking tools.
• Browser storage. The website saves one small value in your browser for the current session only: whether you have already seen the opening animation. It never leaves your browser and is cleared when you close it.

4. When you contact us

When you use the contact form, we store:

• What you enter: your name and email address, and, if you choose to give them, your phone number, business name, location, role, number of hives, the products you are interested in, how your apiary is connected, and your message.
• The page you sent it from, the time, and your browser type.
• A one-way scrambled (hashed) version of your IP address, used only to block repeated spam. We do not store your IP address itself.

Submissions are stored on our hosting provider's servers, in a location that is not publicly accessible. We use them only to reply to you, suggest a setup and follow up on your enquiry. If you email us instead, we keep that correspondence for the same purpose.

5. When you buy from us

If you order BeePrecise hardware or an app plan, we use:

• Your name, business name, email, phone, billing address and shipping address.
• What you ordered, invoices and payment status.

We use this to issue quotes and invoices, take payment, arrange shipping and customs, provide support, and meet tax, export and accounting duties.

Where we offer card payment, Stripe processes it, including your card details, under its own privacy policy. We receive the payment confirmation and the details needed to match it to your order.

6. When you use the app

• Account. We set up app accounts for customers; there is no public sign-up. We hold your name, email, phone if given, role and notification preferences. We store only a one-way hash of your password, and the app keeps your sign-in in your phone's secure storage.
• Apiaries and hives. Names, bee species, hive details and the apiary's location. The app uses your phone's location only when you choose to set an apiary location, never in the background. On Android, the location permission is also needed to find BeePrecise hardware over Bluetooth; we do not use it to record your location.
• Maps. Apple Maps on iPhone and Google Maps on Android, under Apple's and Google's privacy policies.
• Notifications. If you allow them, we use Google's Firebase Cloud Messaging (and Apple's push service on iPhone) to send alerts about your hives and hardware, under Firebase's privacy terms. You can turn them off in your phone's settings.
• Analytics. We use PostHog, in the European Union, to see how the app is used and to support you. We send your user and account IDs, email and name, a few app events, and basic app and device details. We do not send your location, hive readings, hive sound or passwords. PostHog is set not to store IP addresses. Events are kept for 30 days; the analytics profile while your account is active.
• On your phone. The app keeps recent data and pending uploads on your phone so it can sync reliably. Deleting the app normally removes it.

The app has no advertising, cross-app tracking or crash-reporting software, and it does not access your contacts, photos, camera or phone microphone.

7. Data from BeePrecise hardware

• Hive readings. When your phone or an Apiary Hub collects readings, we store device details, temperature, humidity and device health readings, and the colony conditions and alerts we work out from them.
• Hive sound. BeePrecise hardware has a microphone inside the hive. A short clip, about two seconds, is uploaded at most once per device per hour, linked to your account and device. We use clips to read colony activity and improve our sound analysis. Bee sound usually drowns out everything else, but a loud voice close to the hive could be picked up. We never use clips to identify people or transcribe speech; if you think a clip contains someone's voice, email us and we will delete it. Clips are stored with Cloudflare, kept while the account is active and deleted when the account is deleted.
• AI briefings. To write a colony briefing, our servers send hive information (hive name, species, readings, alerts and weather) to AI service providers, under zero-data-retention terms. We do not include your contact details or apiary coordinates. Avoid putting people's names in hive names.

8. Technical logs

To run and secure the service, our servers log technical details such as IP address, app version, device type and errors. Passwords and sign-in tokens are removed from the logs, and logs are kept for up to 90 days.

9. How we use personal data

• Reply to enquiries and suggest a setup.
• Process orders, payments, shipping and support.
• Sign you in and manage account access.
• Create and manage apiaries, hives and hardware.
• Sync and store hive readings and hive sound.
• Show colony conditions, trends, alerts, weather context and AI briefings.
• Send notifications about your hives, check-ins and hardware.
• Analyse colony sound and improve BeePrecise's analysis.
• Understand how the app is used, and contact and support you when something goes wrong.
• Keep the service secure, reliable and separated between accounts.
• Answer support, privacy and legal requests, and meet legal, tax, export and accounting duties.

We do not sell personal data, and we do not use it for third-party advertising or tracking across other companies' apps or websites.

10. Legal basis

Where the law of your country requires a legal basis (for example, the GDPR in the European Union or the UK), we rely on:

• Performance of a contract with you or your organisation: to process orders and payments, and to provide the app, hardware, readings, hive sound, alerts and briefings.
• Our legitimate interests: to reply to enquiries, for app analytics, support, troubleshooting, security and improving our sound analysis, and to meet the tax, export and accounting duties that apply to us in India. You can object to this at any time, except for tax, export and accounting records (see section 14).
• Legal obligation, where the law requires us to keep or disclose information.

In India, we handle personal data with your consent, given when you send an enquiry, place an order or accept your app account, or where Indian law allows it without consent. You can withdraw consent at any time by emailing hello@beeprecise.io.

We do not make decisions with legal or similarly significant effects about you by automated means. AI briefings are information for you to act on.

11. Who we share it with

We share personal data only as needed to run BeePrecise, follow the law, or protect our users and our rights:

• Hostinger: hosts the website and stores contact form submissions.
• Cloud hosting and managed database providers: run the app's services and store account and hive data, with standard backups.
• Cloudflare: stores hive sound recordings.
• AI service providers: produce AI briefings, under zero-data-retention settings.
• PostHog: app analytics, in the European Union.
• Google (Firebase Cloud Messaging and Google Maps): notifications, and maps on Android.
• Apple: the App Store, notifications on iPhone and Apple Maps.
• Payment providers, such as Stripe, and our bank: process payments.
• Our email provider: carries and stores our email.
• Carriers and customs brokers: deliver your order.
• Professional advisers, such as accountants or lawyers, where needed.
• Authorities, when the law, a court order or a valid government request requires it, or when needed to prevent fraud, security incidents or harm.

We use these providers under the terms attached to our accounts, which include data-processing and international-transfer terms. For data from the European Union, the UK or Switzerland, we rely on the safeguards in those terms, such as adequacy decisions or the European Commission's standard contractual clauses. Email us for details.

12. Where data is processed

We are based in India. We and our providers process data mainly in India, the European Union and the United States; for AI briefings, the country can vary. Email hello@beeprecise.io if you want to know more.

13. How long we keep it

• Contact form submissions and enquiries: while the enquiry is active and for up to 24 months after our last contact, unless you become a customer.
• Order, invoice and payment records: 8 years after the end of the financial year they relate to, as Indian company law requires.
• Account and hive records, including hive sound: while the account is active. When an account is closed, we delete or anonymise what we no longer need, and keep only what we need for security, disputes or legal duties. Hive sound clips are deleted with the account.
• App analytics: events for 30 days; the analytics profile while your account is active.
• Backups: our database provider keeps daily backups for recovery over the previous seven days, so deleted data can remain recoverable until that window passes.
• Server and application logs: up to 90 days.

14. Your rights and choices

Subject to applicable law, you may ask us to access, correct or delete your personal data, including hive sound recordings and analytics data; to restrict or object to our use of it, including app analytics; to withdraw consent where we rely on it; or to give you a copy in a portable format. Email hello@beeprecise.io and tell us what you want us to do. We may need to verify that you are the account holder or someone acting for them.

To close your account, email us. We review each request and confirm in writing what we have deleted and what we must keep, and why. Deleting an apiary or hive in the app archives it and keeps its history; it does not delete the account.

You can turn off push notifications in your phone's settings, and tell us to stop marketing or follow-up email at any time. We may still write to you about an order, your account or a support matter.

You may also complain to the data-protection authority in your country. If you are in India, you may raise a complaint with us first, and then, where the Digital Personal Data Protection Act applies, with the Data Protection Board of India.

15. Security

We protect data with encrypted connections (HTTPS), hashed passwords, account-based access checks and limited staff access. Contact form submissions are stored outside the public part of the website, and only our team and our hosting provider can reach them. No method of transmission or storage is completely secure. Tell us at hello@beeprecise.io if you think your account or data has been misused.

16. Children

BeePrecise is not directed at children under 18, and we do not knowingly collect personal data from them. If you believe a child has given us personal data, contact us so we can remove it.

17. Changes

We may update this policy when BeePrecise, our providers or the law change. The current version will be posted here with a new effective date. If a change materially affects how we use your data, we will tell you by email or in the app before it applies.

18. Governing law

This policy is governed by the laws of India. Subject to any mandatory rights under your local law, disputes are subject to the courts of Bengaluru, Karnataka, India.

19. Contact