Terms of service

Effective date: 11 November 2026

1. Who we are

Ecosight Technologies Private Limited ("we") sells BeePrecise and runs this website and the BeePrecise app. BeePrecise is a product of Ecosight Technologies Private Limited.

2. These terms

By using this website, using a BeePrecise app account we set up for you, placing an order, or paying an invoice or payment link we send you, you agree to these terms. If you buy for a business, you confirm you can bind that business.

A written order, pilot agreement or invoice can add to or replace parts of these terms for that order. Where they conflict, the signed or accepted written order controls for that conflict.

Please also read our Privacy policy and our Cancellation, refunds and returns policy, which also sets out shipping and delivery.

If you buy as a consumer, the laws of your country may give you rights that cannot be taken away, such as a right to cancel within a set period after delivery, a repair, replacement or refund for faulty goods, and rules on when risk passes and how soon refunds are made. Nothing in these terms or our policies limits those rights.

3. What we sell

BeePrecise is an AI-powered hive monitoring system for beekeepers. It currently includes:

• Brood Monitor, which reads temperature, humidity and sound around the brood.
• Hive Scale, which follows hive weight from beneath the hive.
• Apiary Hub, which sends readings from the apiary to the app through a cellular SIM card or Wi-Fi. Without a Hub, readings sync through the app on your phone.
• The BeePrecise app, which shows a plain reading of how each colony is doing, alerts and explanations of what changed and what to check next.

Hardware, software and available setups may change. We describe a product as it stands when you order. Catalogues, the website and conversations are not offers. An order exists only when we confirm it in writing or you pay an invoice or payment link we have issued.

4. Orders and payment

You can enquire through this website or by email. We then agree the devices, quantities, destination and price with you. The currency is shown on every quote, invoice and payment link. For customers in India, GST is shown separately on the quote and tax invoice. Duties, import tax and shipping are extra unless the written order says they are included.

An order is confirmed when we accept it in writing, or when you pay the invoice or payment link issued for that order. We may decline or cancel an order before dispatch if we cannot fulfil it, if payment fails, or if the destination cannot receive the goods. If we cancel before dispatch for a reason on our side, we refund everything you paid for that order, shipping included.

We accept bank transfer and, where offered on your invoice or payment link, card payment through our payment provider, Stripe. Your bank may ask you to verify a card payment. Card details are handled by Stripe, a PCI DSS-compliant processor. We never see or store full card numbers.

5. Cancellation, refunds and delivery

You can cancel an order before dispatch for a full refund of everything you paid, shipping included. After dispatch, returns, refunds, repairs, replacements and warranty cover are agreed for each order and written on the quote or invoice. Shipping method, cost and delivery window are confirmed before you pay, and duties and import taxes are yours unless we agree otherwise. Full rules, including how to start a request, are in our Cancellation, refunds and returns policy.

App plans: the price, billing period and how to cancel are stated on your quote or invoice. We do not charge for an app plan automatically unless you have agreed to it in writing. You can cancel any time by emailing hello@beeprecise.io.

6. Export and legal restrictions

We sell only where Indian export law and the destination's import law allow. We may refuse or cancel an order, and refund everything you paid for that order, shipping included, if export or import rules, sanctions or a carrier restriction prevent delivery.

Before you pay, we confirm in writing whether your devices hold the radio and safety approvals your country requires, and whether we can ship them there. You are responsible for any further local permits or approvals on your side. See section 7 of our Cancellation, refunds and returns policy.

7. Using the website and app

Keep your account details accurate. You are responsible for activity under your account, including people you invite. Do not probe, disrupt or misuse the service, or try to read another customer's data.

BeePrecise is for people aged 18 or over, and for businesses they represent.

8. Your responsibilities

You remain responsible for the care of your colonies, for installing and looking after the devices, and for any action you take after reading the app. Follow local rules for importing electronic goods and for keeping bees. BeePrecise devices record short sound clips in the hive. A loud voice close to the hive could occasionally be picked up, so let people who work near your hives know.

9. What BeePrecise does not do

BeePrecise helps you see which hives may need a closer look, and what to check when you arrive. It does not replace a physical inspection. It does not tell you an exact treatment or dose to apply. It does not promise a colony outcome.

10. Intellectual property

We and our licensors own the BeePrecise name, website, app, documentation and hardware designs. You receive the hardware you buy and a limited right to use the app with those devices. You do not receive a right to copy, resell or reverse engineer the software except where the law says you may.

Hive readings and notes created through your account remain available to you in the app while your account is active. We use them, and the hive sound clips, to provide the service, as described in the Privacy policy.

11. Liability

To the extent the law allows, we are not liable for lost colonies, lost honey, lost profits, or other indirect loss. Our total liability for any claim is limited to the amount you paid for the product or service the claim relates to.

These limits do not affect liability that the law does not allow us to limit, including for death or personal injury caused by negligence, or for fraud. Nothing in these terms limits your rights under the Consumer Protection Act, 2019, or other consumer laws that apply to you.

12. Governing law

These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have jurisdiction, except where the law gives you a right to another forum.

13. Changes

We may update these terms. The current version will be posted on this page with a new effective date. Changes apply to new orders and to continued use of the website and app after the effective date. Confirmed orders keep the terms that applied when they were confirmed, unless we both agree otherwise. If a change materially affects you, we will tell you by email before it applies.

14. Contact

Questions about these terms: hello@beeprecise.io or the details on our contact page.